1. Information We Collect
We may collect personal information when you:
- Book an appointment through JaneApp
- Submit a form on our website
- Contact us via email or direct message
- Sign up for newsletters or promotions
- Interact with our website through cookies or ads
Examples of personal information collected:
- Name, email address, and phone number
- Appointment history and service preferences
- Location (general, for analytics)
- Browsing behavior (via cookies or ad pixels)
2. How We Use Your Information
We may use your information to:
- Book and manage your appointments
- Respond to your questions or requests
- Send email updates or promotional offers (with your consent)
- Improve our website performance and user experience
- Run targeted ads via platforms like Google Ads and Meta Ads
- Ensure safety, legal compliance, and fraud prevention
3. How Your Information Is Shared
We do not sell your personal information.
We may share data with trusted third parties that help us run our clinic, including:
- JaneApp (secure booking and medical software)
- Google Analytics and Meta Pixel (anonymous website analytics)
These providers comply with data privacy and protection standards.
4. Cookies & Tracking
We use cookies and tracking pixels to:
- Improve website performance
- Measure campaign effectiveness
- Personalize your experience
You can manage cookies through your browser settings.
5. Email & SMS Communication
We may send marketing emails or text messages only if you’ve opted in. You may unsubscribe at any time using the links provided in emails or by contacting us directly.
6. Your Rights
As a Canadian resident, you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent or request deletion (subject to legal obligations)
- Ask how your data is being used
To make a request, contact us at Snatchedbeautylabs@gmail.com.
7. Data Storage & Security
We store your information on secure servers. We implement safeguards such as:
- Encrypted appointment data via JaneApp
- Secure website hosting with SSL encryption
- Limited internal access to client data
8. External Links
Our website may contain links to other websites (e.g. booking platforms or blog sources). We are not responsible for their privacy practices and recommend reviewing their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For questions or concerns about your privacy:
Email: Snatchedbeautylabs@gmail.com
Location: Downtown Toronto, Ontario, Canada